Table Tracking System
- Category: Guest Paging Systems, Hospitality, Restaurant Paging, Server Paging System, Software, Table Management, Table Tracker, Waiter Call Systems
Description
Receive information on where guests sit down in your restaurant with this table tracking system. The information on the table number per order is updated and sent to an iPad for indication. A server can immediately see where the order has to go without searching for the customers. When customers sit down at another place the information is updated in real time.
This system consists of:
- 80 x RFID tags
- 20 x Trackers
- 1 x Activation Units
- 1 x Repeater
- 1 x Gateway
- 1 x Charging Tray Tracker
- 1 x iPad
How will it work in your restaurant?
When guests place an order and pay, they will receive a tracking coaster. From the moment the tracking coaster is handed, the waiting time is measured and is displayed on the screen. The duration of the waiting time is indicated by colour. The number of tracking coasters you need is determined by the number of outstanding orders at the busiest operating period. The guests will be at a table with the tracking coaster and at the bottom of this table there will be RFID tags which have been attached, it recognizes the tracking coaster and passes the signal to the iPad or touchscreen tablet so that guests are visible where they are placed. If the guests change the table, the tracing system moves flexibly. The order will be taken to the table as soon as it is ready and the tracking coaster will be taken for use by the next guests. All information is stored so that it is insightful for analysis.
* The number of items required will vary by customer. You can inform us about the required numbers of the order, we'll review it again later.
Ipad / touchscreen with software
The software works on the included and pre-programmed iPad Air (3.0 version) or on a Windows 10 system equipped with touchscreen (2.0 version). The display number shows the table number, order number and waiting time.
RFID tag
The RFID tag is a thin sticker attached to the bottom of the table. It has an RFID chip which communicates the table number to the tracking coaster. As soon as the tracking coaster is positioned on the table, it recognizes the table number and the table is included in the outstanding orders.
Tracking Coaster
The tracking coaster has an RFID chip that communicates with the RFID tags. Each tracking coaster has a unique number which refers to the order. The tracking coaster has a battery and is charged by stacking it on the charging station.
Activate units
When the tracking coaster is delivered to the guests, it is activated on the starter unit. To remove the order from the system after the order is served, the tracking coaster is removed from the system by the clearing unit. For guests wishing to take another order, the to-go unit is used to indicate in the system that it is a returning guest.
| Capacity | Unlimited |
| Protocol | RFID |
| Modulation Scheme | FM (FSK) |
| Baud Rate | 1200 Bps |
Programming
In consultation with you, the complete system is determined to work optimally within your company. The layout of the table tracking system is handled by us so that it can be used immediately after placement. The table tracking system is delivered programmed.
Need more information about the Push Button Paging Systems? Please contact us via our contact page or click here.
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